If your inverter carries a name like Sunny Roo, SolarMax, KACO, Danfoss, Latronics or Xantrex, it most likely went in during the solar boom of the early 2010s. An error code on one of these usually means it has stopped feeding your home, so every sunny day costs you power bought back from the grid at full price. Earth and insulation faults matter more than the money: live DC wiring may be leaking to earth on the roof.
These makers have little or no Australian support left. Motech has gone, and for brands like Latronics no fault list survives at all. With parts and warranty help hard or impossible to find, most serious faults on these units end in a replacement. The panels usually stay, and a hybrid inverter can make room for a battery. Plenty of faults are still simple, though: a tripped switch, a wet connector or the grid itself.
Finding out early means you choose the replacement on your own terms, with time to weigh up a hybrid. Waiting until the unit dies means lost savings every sunny day while you decide.
Find your code in the table below to see what it means and how urgent it is. If your home is in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland, our own licensed electricians will go through it with you over the phone for free before anyone drives out. Check your postcode to see if we cover you.
The maker's name and model are on the label on the side of the unit. These are the models the codes on this page come from, grouped by how they show a fault:
Each maker has its own way of showing a fault: AL and Er codes on a Sunny Roo, FS and OS numbers on a KACO, Event numbers on a Danfoss, plain words on most of the others, and only lights on a Latronics. The table below is grouped by maker, so find your brand first, then your code. Where a maker gives one meaning to a run of numbers, the row shows the range, such as Event 7 to 18. The number in brackets after each code's name is its source in the reference list.
We always err on the cautious side: when a code sits between two ratings, it gets the higher one.
Sunny Roo SR1500TL to SR5000TL, with codes from the maker's user manual. The power supply is a known weak point on these units. 15 stop and call, 3 worth a look, 4 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| AL00 | Sunny Roo grid voltage fault[2] The mains voltage went above (AL00) or below (AL01) the inverter's limits, so it disconnected. It restarts by itself about a minute after the grid is back in range. Safe steps in the lookup |
Wait and watch |
| AL02 | Sunny Roo grid frequency fault[2] The mains frequency went above (AL02) or below (AL03) the inverter's limits, so it disconnected. It restarts by itself once the grid settles. Safe steps in the lookup |
Wait and watch |
| AL04 | Sunny Roo DC input voltage fault[2] The solar input voltage on string A (AL04, AL05) or string B (AL06, AL07) is outside the 120 to 500 V range. Too high on a cold bright morning or too low with a string open are the usual causes. Safe steps in the lookup |
Worth a look |
| AL08 | Sunny Roo no grid detected[2] The inverter cannot see the mains (anti-islanding). A tripped solar supply main switch, a blackout or a loose AC connection are the usual causes. Safe steps in the lookup |
Wait and watch |
| AL09 | Sunny Roo output waveform unbalance[2] The inverter's output waveform is out of balance. The manual's fix is a shutdown and restart after checking the grid; a repeat is an internal fault. Internal and hardware faults need testing with the right instruments, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| AL10 | Sunny Roo earth leakage fault[2] Current is leaking to earth above the inverter's limit (GFDI), so it stopped. That points to a wet or damaged part of the DC side or a fault on the AC side. Safe steps in the lookup |
Stop and call |
| AL11 | Sunny Roo isolation fault[2] The inverter measured less than 1 megohm between the solar array and earth, so it stopped. Water in a roof connector or a damaged cable is the usual cause. Safe steps in the lookup |
Stop and call |
| AL13 | Sunny Roo grid waveform fail[25] The inverter did not like the shape (AL14) or phase (AL13) of the mains it saw, so it disconnected. It usually reconnects by itself; a repeat needs the AC connection checked. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| Er00 | Sunny Roo DC bus pre-charge fail[2] The inverter's internal DC bus would not charge up at start, which points to a failed capacitor or power board. The manual allows one disconnect and reconnect, then service. Safe steps in the lookup |
Stop and call |
| Er03 | Sunny Roo output voltage abnormal[2] The inverter's own output voltage is wrong, an internal power-stage fault. Service if it recurs. Safe steps in the lookup |
Stop and call |
| Er06 | Sunny Roo emergency power off[10] The inverter is in emergency power-off mode, usually because the EPO terminal has been shorted or a connected shutdown device has tripped. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Er07 | Sunny Roo DC bus voltage fault[2] The inverter's internal DC bus is higher (Er07) or lower (Er08) than it should be. If the string voltage is within range, it is an internal fault. Safe steps in the lookup |
Stop and call |
| Er09 | Sunny Roo output over-current[10] The inverter measured too much current on its AC output (Er09), an overload (Er11) or a short circuit (Er13). The manual says switch off the AC breaker and have the AC side and grid checked. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Er10 | Sunny Roo over temperature[2] The inside of the inverter (Er10) or its heat sink (Er18) got too hot. Blocked airflow or a hot mounting spot is the usual cause; it restarts once it cools. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Er14 | Sunny Roo cannot sync to grid[10] The inverter cannot lock its output to the mains waveform (PLL fail). The manual's only advice is to contact the distributor, so treat it as an internal fault. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Er17 | Sunny Roo memory data fault[2] The settings memory on the control board is corrupt (Er17), or it no longer matches the driver board (Er30). It is a board fault rather than anything outside the unit. Safe steps in the lookup |
Stop and call |
| Er19 | Sunny Roo DC bus discharge fail[2] The capacitors on the inverter's internal DC bus will not discharge, an internal power board fault. Safe steps in the lookup |
Stop and call |
| Er22 | Sunny Roo output relay failure[2] The relay that connects the inverter to the grid has failed its test. It is an internal hardware fault and the unit stays off. Safe steps in the lookup |
Stop and call |
| Er24 | Sunny Roo output current sensor fail[2] The sensor that measures the inverter's output current has failed, an internal hardware fault. Safe steps in the lookup |
Stop and call |
| Er25 | Sunny Roo DC input over-current[2] More current than the inverter is rated for came in on string A (Er25) or string B (Er26). If the array matches the inverter, it is an internal fault. Safe steps in the lookup |
Stop and call |
| Er29 | Sunny Roo DC injection too high[10] The inverter is pushing too much direct current into the grid. The manual's only advice is to contact the distributor; a repeat is a drifting output stage. DC on the AC side is a protection fault, so we treat it as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Sunny Roo no display | Sunny Roo no display[15] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed, a known weak point on these units. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
Latronics PVE units have lights, not a screen, and no maker's fault list survives. These rows describe what the lights and the unit do. 2 stop and call, 3 worth a look.
| Error code | What it means | What to do |
|---|---|---|
| Latronics 50% light | Latronics 50% or 75% light[13][21] On a Latronics PVE the 50% or 75% light flashing or staying on means the grid is out of range or the unit is still checking the mains before it connects. The 75% light flashing for about a minute after switch-on is normal; staying on with no production means the AC side is not live. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Latronics 100% light | Latronics overload light[13] The 100% light means the inverter is at or over its limit, which should only happen briefly in ideal sun. If it stays on, or the unit is loud, it is working outside its rating. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Latronics isolation fault | Latronics isolation fault[4] Latronics PVE units have no screen, so an earth or insulation problem shows only as the unit refusing to run or tripping the switchboard. An insulation fault means current can leak from the array to earth, which is a safety issue. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Latronics no display | Latronics no lights, dead[18][20] A Latronics PVE has no screen, only lights. No lights at all on a sunny day means the supply has been cut by a tripped switch or isolator, or the inverter has failed. The manual's reset is to switch the DC and AC isolators off for 60 seconds, then DC on, then AC on. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Latronics relay failure | Latronics relay failure[4] The relay that connects the inverter to the grid has failed, so the unit will not feed in even with sun and grid present. It is an internal fault on a brand with no fault display. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
SolarMax S series (2000S to 6000S) from Sputnik Engineering, with codes from the maker's instruction manual. 7 stop and call, 1 worth a look, 3 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| Device error | SolarMax device error[6] A red status light with Device error and a two-digit code, or SUPPLY FAULT, ERROR EEPROM, ADC REFERENCE ERROR or CONFIGURATION ERROR at start-up, means an internal fault in the inverter. The manual's only advice is to note the code and contact service. Safe steps in the lookup |
Stop and call |
| Failure temp. sensor | SolarMax temperature sensor failed[6] A temperature sensor inside the inverter has stopped working. It is an internal fault; the manual says contact service. Safe steps in the lookup |
Stop and call |
| Frequency too high | SolarMax grid frequency out of range[6] The mains frequency is outside the inverter's limits or changing too fast (df/dt too high), so it disconnected. It reconnects by itself once the grid settles. Safe steps in the lookup |
Wait and watch |
| Ierr too high | SolarMax leakage current too high[6] DC current leaking to earth went above the inverter's limit, so it stopped. The manual's instruction is to check the solar array. Safe steps in the lookup |
Stop and call |
| Insulation fault DC | SolarMax insulation fault DC[6] The insulation resistance between the solar array and earth is too low, so the inverter stopped. Water in a roof connector or a damaged cable is the usual cause. Safe steps in the lookup |
Stop and call |
| No mains | SolarMax no mains[6] The inverter cannot see mains voltage (No mains), or it detected it was running on its own without the grid (Mains error). A tripped solar supply main switch or a blackout is the usual cause. Safe steps in the lookup |
Wait and watch |
| SolarMax no display | SolarMax display blank[6] The manual puts a blank display down to the DC switch being off or not enough sun, and a periodically flashing display down to low light or a disconnected string. If it stays blank in full sun with the DC switch on, the inverter has failed. Safe steps in the lookup |
Worth a look |
| SolarMax relay failure | SolarMax relay failure[4] SolarMax S series units report a failed grid relay as a Device error with a code rather than by name. The relay that connects the inverter to the grid has failed, an internal fault. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Temperature limitation | SolarMax temperature limit or fan[6] The inverter has cut its output to stay cool (Temperature limitation), or a fan is dirty or dead (Failure fan). Blocked fan grilles are the usual cause. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Vac too high | SolarMax grid voltage out of range[6] The mains voltage is above (Vac too high, Uac 10min too high) or below (Vac too low) the inverter's limits, so it disconnected. It reconnects by itself; if it keeps happening the manual says contact the grid operator. Safe steps in the lookup |
Wait and watch |
| Vdc too high | SolarMax DC voltage too high[6] The solar array voltage is above the inverter's maximum. The manual says open the DC switch straight away and have the string configuration checked. Safe steps in the lookup |
Stop and call |
KACO Powador 2002 to 6002, with FS and OS codes from the maker's operating instructions. 8 stop and call, 2 worth a look, 4 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| FS 10 | KACO temperature too high[3] The inverter switched off because it overheated. A hot spot, a covered fan or a failing unit are the manual's three causes; the first step is to clean the fans. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| FS 18 | KACO residual current shutdown[3] The inverter detected current leaking to earth and stopped feeding in. The manual says notify an electrician. Safe steps in the lookup |
Stop and call |
| FS 19 | KACO generator insulation fault[3] The inverter found an insulation fault on the solar array and stopped feeding in. Water in a roof connector or a damaged cable is the usual cause; the manual says call an electrician if it happens more than once. Safe steps in the lookup |
Stop and call |
| FS 29 | KACO ground fault[3] A ground fault was detected on the solar array (the display adds Check fuse). It is a safety stop until the array is tested. Safe steps in the lookup |
Stop and call |
| FS 30 | KACO measurement or RCD module fault[3] The inverter's current and voltage readings do not add up (FS 30), or its residual current module has failed (FS 31). Both are internal faults. Safe steps in the lookup |
Stop and call |
| FS 32 | KACO relay self-test failed[3] The internal grid separation relay failed its self-test, so the inverter will not connect. If it keeps happening the relay is defective and has to be replaced, which for this brand means the unit. Safe steps in the lookup |
Stop and call |
| FS 33 | KACO DC feed-in too high[3] The inverter is pushing too much direct current into the grid. The manual notes the grid itself can cause it; notify an electrician if it happens several times. Safe steps in the lookup |
Worth a look |
| FS 34 | KACO internal communication error[3] An error in the inverter's internal data link. The manual says check the data cable and notify an electrician. Internal and hardware faults need testing with the right instruments, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| FS 35 | KACO protective shutdown[3] The inverter shut itself down to protect against an AC overvoltage, overcurrent or DC link overvoltage. The manual says this is not a fault but a grid-related shutdown; it reconnects by itself. Safe steps in the lookup |
Wait and watch |
| FS 38 | KACO PV overvoltage[3] The solar array voltage is too high for the inverter, which the manual puts down to the array being configured wrongly. It needs an electrician to check the strings. Over-voltage, over-current and short-circuit faults can damage hardware, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| FS 41 | KACO line failure, grid voltage[3] The grid voltage is too low (FS 41) or too high (FS 42), so the inverter cannot feed in. It reconnects by itself once the grid is back in range; daily repeats mean the grid voltage needs measuring. Safe steps in the lookup |
Wait and watch |
| KACO humming | KACO humming or noise[3] The manual says a hum from the unit under certain grid or weather conditions is normal, does not affect operation or life, and needs no action. Children can hear its 17 kHz operating whine. A new loud buzz or rattle is different and worth a look. Safe steps in the lookup |
Wait and watch |
| KACO no display | KACO display blank[3] The manual puts a blank display with no lights down to the grid voltage not being available at the inverter. On a sunny day with the grid live, the inverter's own power supply has failed. Safe steps in the lookup |
Worth a look |
| OS 2 | KACO voltage too low, waiting[3] Not a fault: the array voltage is too low to feed in, which is normal at dawn, dusk and in heavy cloud. The inverter starts by itself once there is enough sun. Safe steps in the lookup |
Wait and watch |
Danfoss TripleLynx (TLX), with Event numbers from the maker's reference manual. Where several events share one meaning, the row shows the range. 11 stop and call, 5 worth a look, 4 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| Danfoss no display | Danfoss TLX no display[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Event 1 to 6 | Danfoss TLX grid voltage too low[1] The mains voltage is too low, so the inverter disconnected. A tripped solar supply main switch, a blackout or a loose AC connection are the usual causes; it reconnects by itself. Safe steps in the lookup |
Wait and watch |
| Event 7 to 18 | Danfoss TLX grid voltage too high[1] The mains voltage is too high on average (7 to 9), too high (10 to 15) or spiked briefly (16 to 18), so the inverter disconnected. It reconnects by itself; daily repeats mean the grid voltage at your house is running high. Safe steps in the lookup |
Wait and watch |
| Event 19 to 30 | Danfoss TLX grid frequency fault[1] The mains frequency went out of range (19 to 24), a phase-to-phase voltage dropped (25 to 27) or the frequency changed too fast (28 to 30), so the inverter disconnected. It reconnects by itself once the grid settles. Safe steps in the lookup |
Wait and watch |
| Event 31 to 33 | Danfoss TLX DC content too high[1] The inverter is pushing too much direct current into the grid. The manual sends a repeat to the hotline, so treat it as the output stage drifting. Safe steps in the lookup |
Worth a look |
| Event 34 to 37 | Danfoss TLX residual current too high[1] The inverter detected current leaking to earth above its limit and stopped. The manual says inspect all solar cables and modules. Safe steps in the lookup |
Stop and call |
| Event 40 | Danfoss TLX AC grid not OK[1] The mains has been out of range for more than ten minutes. A tripped solar supply main switch, a blackout or a real grid problem; the manual says check the AC installation. Safe steps in the lookup |
Worth a look |
| Event 103 to 105 | Danfoss TLX PV input too high[1] The solar array is giving more current (103 to 105) or voltage (258) than the inverter allows, and it waits. The manual says check the array against the installation manual; it is a string design issue, not a grid one. Safe steps in the lookup |
Worth a look |
| Event 115 | Danfoss TLX insulation too low[16] The insulation resistance between the solar array and earth is too low, so the inverter stopped and will retest in ten minutes. Water in a roof connector, a damaged cable or a missing earth are the manual's causes. Safe steps in the lookup |
Stop and call |
| Event 201 to 208 | Danfoss TLX temperature too high[1] The inside of the inverter got too hot, so it is waiting to cool. Blocked airflow to the heat sink is the manual's cause. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Event 209 to 218 | Danfoss TLX internal power fault[1] The inverter's internal DC bus voltage is too high (209, 210) or unbalanced (212), its internal measurements disagree (213 to 215), or the grid current is too high (216 to 218). All are internal faults the manual sends to the hotline. Safe steps in the lookup |
Stop and call |
| Event 211 | Danfoss TLX fan fault[1] The inverter gets no speed signal from its fan. The manual says check the event log and call the hotline if most events are 211. A fan fault lets the inverter overheat, so we treat it as a call. Safe steps in the lookup |
Stop and call |
| Event 223 | Danfoss TLX islanding protection[1] The inverter's anti-islanding protection tripped because it could not confirm the grid was there. It reconnects by itself once the grid is back; the manual says check the grid is available. Safe steps in the lookup |
Wait and watch |
| Event 224 | Danfoss TLX residual current monitor broken[1] A wire in the residual current monitoring unit is broken. The inverter will not run without it, and it is an internal fault. Safe steps in the lookup |
Stop and call |
| Event 225 to 240 | Danfoss TLX internal memory error[1] The inverter found an error in its internal memory. One restart is worth trying; the manual sends a constant repeat to the hotline. Internal and hardware faults need testing with the right instruments, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Event 241 to 251 | Danfoss TLX internal error[1] An internal communication error (241, 242, 249), an internal error (243, 244) or a failed test in the safety processor (247, 251). All are internal board faults the manual sends to the hotline. Safe steps in the lookup |
Stop and call |
| Event 246 | Danfoss TLX stopped by safety circuit[1] A grid event was caught by the inverter's backup safety circuit and it stopped. The manual says check the event log: if most events are 246, contact service, otherwise wait 24 hours and look again. Safe steps in the lookup |
Worth a look |
| Event 350 to 355 | Danfoss TLX self-test failed[1] The residual current monitor (350 to 352) or a current sensor (353 to 355) failed its self-test. The manual says check the solar array polarity and the AC installation; a repeat is an internal fault. Safe steps in the lookup |
Stop and call |
| Event 356 to 363 | Danfoss TLX relay test failed[1] The inverter's self-test of its transistors and grid relay failed, so it will not connect. The manual says check the AC installation and that the neutral is connected; a repeat is an internal fault. Safe steps in the lookup |
Stop and call |
| Event 364 | Danfoss TLX AC installation error[1] The inverter thinks something is wrong with the AC wiring, usually a missing neutral. It needs an electrician to check the installation. Safe steps in the lookup |
Stop and call |
Schneider Electric Conext RL 3000 E to 5000 E, with codes from the maker's installation and operation manual. 9 stop and call, 3 worth a look, 2 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| AC Current HighSchneider Conext AC Current High | Conext RL AC current high[5] The output current went above the inverter's rating. The manual says contact service if it happens often; a one-off is usually a grid disturbance. Safe steps in the lookup |
Worth a look |
| AC Volt HighSchneider Conext AC Volt High | Conext RL grid out of range[5] The grid voltage, frequency or waveform quality is temporarily outside the normal range, so the inverter paused. The manual says wait: it resumes on its own and the green light goes solid. Safe steps in the lookup |
Wait and watch |
| Conext no displaySchneider Conext Conext no display | Conext RL no display[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| DC InjectionSchneider Conext DC Injection | Conext RL DC injection[5] The inverter is pushing too much direct current into the grid. The manual says contact service if it happens often. DC on the AC side is a protection fault, so we treat it as a call. Safe steps in the lookup |
Stop and call |
| Ground Current HighSchneider Conext Ground Current High | Conext RL ground current high[5] The residual current monitor tripped on steady leakage to earth or a sudden change in it. The manual says have an installer check the array for ground faults. Safe steps in the lookup |
Stop and call |
| HW COMM1Schneider Conext HW COMM1 | Conext RL internal communication[5] The link between the main processor and the display (COMM1) or the backup controller (COMM2) dropped. The manual says contact service only if it lasts more than a few hours. Internal and hardware faults need testing with the right instruments, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Isolation Impedance ErrorSchneider Conext Isolation Impedance Error | Conext RL isolation impedance error[24] The resistance between the solar array and earth on one input is below the inverter's test point (1200 kilohm by default). The manual says have an installer check the array for ground faults. Safe steps in the lookup |
Stop and call |
| No GridSchneider Conext No Grid | Conext RL no grid[5] The grid voltage is out of range or not there at all. A tripped solar supply main switch, a blackout or a loose AC plug are the usual causes; the manual says have the AC plug and wiring checked if it persists. Safe steps in the lookup |
Wait and watch |
| Overvoltage DCSchneider Conext Overvoltage DC | Conext RL DC bus fault[5] The inverter's internal bus voltage went over its rating (Overvoltage DC) or a PV input drew too much current (DC Over current). The manual says have an installer verify the array and DC wiring, then contact service. Safe steps in the lookup |
Stop and call |
| PV Voltage HighSchneider Conext PV Voltage High | Conext RL PV voltage high[5] The voltage on string 1 or string 2 is above the inverter's limit. The manual says have an installer check the array voltage against the specification. Safe steps in the lookup |
Worth a look |
| RCMU FaultSchneider Conext RCMU Fault | Conext RL residual current monitor fault[5] The residual current monitor's self-test is not working and the inverter is disabled. It is an internal fault; the manual says contact service. Safe steps in the lookup |
Stop and call |
| Relay Test S/CSchneider Conext Relay Test S/C | Conext RL relay test failed[5] The grid relay tested short (S/C) or open (O/C), so the inverter will not connect. The manual's only advice is to contact Schneider service, so treat it as an internal fault. Safe steps in the lookup |
Stop and call |
| Thermal Condition (OTP)Schneider Conext Thermal Condition (OTP) | Conext RL temperature protection[5] The inverter paused because it is too hot (OTP) or too cold (LTP) and resumes on its own when the temperature is back to normal. For heat, the manual says keep the back of the unit clear and out of direct sun. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Thermal Sensor 1Schneider Conext Thermal Sensor 1 | Conext RL internal sensor fault[5] A temperature sensor, the current sensor, an analogue input or the zero-crossing circuit inside the inverter has failed its check. All are internal faults the manual sends to Schneider service. Safe steps in the lookup |
Stop and call |
Xantrex GT series, with codes from a secondary copy of the GT manual's troubleshooting table. 3 stop and call, 2 worth a look.
| Error code | What it means | What to do |
|---|---|---|
| Xantrex DC voltage fault | Xantrex GT DC voltage fault[11] The display reads inverter offline with a DC voltage fault, or stays offline in good sun: the array voltage is missing or wrong. A DC breaker off, a blown DC fuse, a loose DC connection or a miswired string are the causes. A failed self-test means the inverter cannot prove its own protection works, so we treat it as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Xantrex ground fault | Xantrex GT ground fault[11] Only the red light is on and the display reads ground fault: the inverter found a ground fault on the solar array and will not run until an electrician has found and fixed it and restarted the unit. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Xantrex inverter offline | Xantrex GT offline, no AC[11] The display reads inverter offline with a ZC voltage fault: the inverter cannot see the mains. A tripped solar supply main switch or a loose AC connection are the usual causes. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Xantrex no display | Xantrex GT blank display[11] No lights and a blank display in good sun means the AC and DC breakers are off, or the inverter has failed. The manual's fix is to turn the breakers on in the commissioning order. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Xantrex relay failure | Xantrex GT relay failure[4] The relay that connects the inverter to the grid has failed, so the unit will not feed in with sun and grid present. It is an internal fault on a brand with no Australian support. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
Motech PVMate (3300MS to 4600MS). Motech has gone and no fault list survives, so these rows describe what you can see. 2 stop and call, 1 worth a look, 1 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| Low Insolation | Motech PVMate low insolation[22] Not a fault: the inverter is not getting enough power from the panels to run, which is normal at dawn, dusk and in heavy cloud. If it stays on through a sunny day, a string is open or the inverter's input has failed. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| Motech isolation fault | Motech PVMate isolation fault[4] The inverter measured too little insulation between the solar array and earth, so it stopped. Water in a roof connector or a damaged cable is the usual cause; no Motech code list survives to give the exact wording. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Motech no display | Motech PVMate no display[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Relay 2 | Motech PVMate relay fault[17] Relay 2 with the Operation and Failure lights on and the screen cycling Idle means the grid relay inside the inverter has failed. One reboot is worth trying; if it comes back the unit has an internal fault and Motech is gone. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
KLNE Sunteams, whose user manual survives only as a scanned copy. These rows come from secondary transcriptions of it. 7 stop and call, 2 worth a look, 1 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| EEPROM DamagedKLNE Sunteams EEPROM Damaged | Sunteams memory or setup fault[8] The settings memory has a problem (EEPROM Damaged), the unit was never set up at first start (Please initiate), or its self-test failed (Auto Test Failed). One restart is worth trying; a repeat needs a visit. A failed self-test means the inverter cannot prove its own protection works, so we treat it as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| GFCI DamagedKLNE Sunteams GFCI Damaged | Sunteams internal hardware fault[8][14] The earth fault detector (GFCI Damaged), the output sensor (Sensor Damaged), the link between the two processors (SCI Damaged, Not Consistent), the internal DC bus (High Bus Voltage) or the reference voltage (2.5 V Ref Fault) has failed. All are internal faults, and the local repairers say any Inverter Fault on these means a new inverter. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Grid V FaultKLNE Sunteams Grid V Fault | Sunteams grid fault[8] The mains voltage (Grid V Fault) or frequency (Grid F Fault) is out of range, or the grid dropped out (Disconnect Grid), so the inverter disconnected. It reconnects by itself; daily repeats mean the grid voltage needs measuring. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| High DC INJKLNE Sunteams High DC INJ | Sunteams DC injection too high[8] The inverter is pushing too much direct current into the grid. One restart is worth trying; a repeat is the output stage drifting. DC on the AC side is a protection fault, so we treat it as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| High Ground IKLNE Sunteams High Ground I | Sunteams earth leakage too high[8] Current is leaking to earth above the inverter's limit (GFCI active), so it stopped. The manual's step is to disconnect the DC and AC breakers and inspect the AC cables and breakers for damage. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| High PV VoltageKLNE Sunteams High PV Voltage | Sunteams PV voltage too high[8] The solar array voltage is above the inverter's range. It can show on a cold bright morning; if it keeps appearing the strings need checking. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| High TemperatureKLNE Sunteams High Temperature | Sunteams temperature too high[8] The inverter got too hot and stopped. The manual's checks are the ambient temperature, the clearance around the unit and whether the cooling fins are blocked. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Low IsolationKLNE Sunteams Low Isolation | Sunteams low isolation[23] The insulation between the solar array and earth is too low, so the inverter stopped. Water in a roof connector or a damaged cable is the usual cause. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Relay DamagedKLNE Sunteams Relay Damaged | Sunteams output relay failure[8] The relay that connects the inverter to the grid has failed. It is an internal fault, and KLNE's Australian company is in liquidation. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Sunteams no displayKLNE Sunteams Sunteams no display | Sunteams no display[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
Bosch BPT-S, with codes from a secondary copy of the troubleshooting section of the Bosch operator manual. 5 stop and call, 2 worth a look, 2 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| AC CONNECTION | Bosch BPT-S AC connection fault[9] The right light is red: the inverter does not like its grid wiring, which the manual puts down to live and neutral swapped, the wrong grid type setting, or the earth not connected properly. It needs an electrician to check the wiring and connector. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| AC VOLTAGE | Bosch BPT-S grid out of range[9] The grid voltage is too high or too low (AC VOLTAGE) or the frequency is out of tolerance (GRID FREQUENCY), so the inverter disconnected. It reconnects by itself; the manual notes a long or thin AC cable can cause the voltage fault. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| Bosch no display | Bosch BPT-S no lights[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Bosch relay failure | Bosch BPT-S relay failure[4] The relay that connects the inverter to the grid has failed, so the unit will not feed in with sun and grid present. The Bosch fault table shows this under INT ELECTRONICS rather than by name. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| COM FAULT | Bosch BPT-S communication fault[9] The bottom light is red: a communication fault with an accessory or the internet. FIRMWARE (top light red) means an update failed. Neither stops production; the manual says check the accessories and connection, or repeat the update. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| DC ISOLATION | Bosch BPT-S DC isolation fault[9] All lights flashing red with DC ISOLATION means a short circuit or earth fault on the DC side. The Bosch manual says do not touch the unit, switch off the AC fuse and the DC breaker, and call for service. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| DC OVERVOLTAGE | Bosch BPT-S internal fault[9] All lights red means a DC overvoltage, an internal defect (SERVICE SWITCH) or faulty electronics (INT ELECTRONICS). The Bosch manual says do not touch the unit, switch off the AC fuse and the DC breaker, and call for service. Bosch left solar in 2016. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| DC VOLTAGE | Bosch BPT-S DC voltage fault[9] The left light is red: the array voltage is outside the inverter's range, which the manual puts down to the array being designed or wired wrongly. It needs an electrician to check the strings. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| TEMP LIMITS | Bosch BPT-S temperature limits[9] The top light is red: the temperature around the inverter is outside its limits. It restarts when it cools; the manual says check the installation conditions. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
CMS 2.0 kW grid inverter, with codes from the maker's 2008 installation and operation manual. 7 stop and call, 1 worth a look, 1 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| CMS Consistent Fault | CMS internal inverter fault[7] The two processors disagree (Consistent Fault), the memory, internal link, DC bus, reference voltage, DC sensor or earth fault detector has failed. The manual allows one disconnect and reconnect, then service if the message reappears. Safe steps in the lookup |
Stop and call |
| CMS DC INJ High | CMS DC injection too high[7] The inverter is pushing too much direct current into the grid. The manual allows one disconnect and reconnect, then service if it reappears. DC on the AC side is a protection fault, so we treat it as a call. Safe steps in the lookup |
Stop and call |
| CMS Grid Fault | CMS grid fault or no utility[7] The grid voltage or frequency is out of range (Grid Fault) or the inverter cannot see the mains at all (No Utility). The manual says wait five minutes; it restarts by itself when the grid is normal. Safe steps in the lookup |
Wait and watch |
| CMS Ground I Fault | CMS earth leakage too high[7] Current is leaking to earth above the inverter's limit, so it stopped. The manual says unplug the array and check the AC side around the inverter. Safe steps in the lookup |
Stop and call |
| CMS Isolation Fault | CMS isolation fault[7] The inverter found an earth fault on the panels or a failed surge protector, so it stopped. The manual wants more than 8 megohms between the array and earth. Safe steps in the lookup |
Stop and call |
| CMS no display | CMS no display[7] The manual's one line on a blank panel is to check the PV input connections. On a sunny day with the isolators on, the inverter's own power supply has failed. Safe steps in the lookup |
Worth a look |
| CMS Over Temperature | CMS over temperature[7] The inside of the inverter is hotter than normal. The manual says lower the ambient temperature or move the inverter somewhere cooler, and call service if that does not help. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| CMS PV over Voltage | CMS PV voltage too high[7] The array voltage is at or near the 500 V maximum. If it is below that and the fault stays, the manual says call service. Over-voltage, over-current and short-circuit faults can damage hardware, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| CMS Relay Failure | CMS output relay failure[7] The relay between the inverter and the grid is not working. The manual's reset is to disconnect the array, wait for the screen to go off and reconnect; if the message returns, it is an internal fault. Safe steps in the lookup |
Stop and call |
Sunways NT 2600, NT 4000 and NT 6000, with codes from the maker's user manual. Later NT firmware shows numbers, such as 212, instead of words. 5 stop and call, 1 worth a look, 1 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| Error: AFI | Sunways residual current or isolation[12] Error: AFI means a residual current from an insulation error or ground fault in the solar system, and the inverter disconnected. On later NT firmware the same family shows as 102 Isolation, 103 AFI above 30 mA or 104 AFI above 0.3 A. The manual says the whole system must be checked for insulation errors. Safe steps in the lookup |
Stop and call |
| Error: TEMP | Sunways inverter overtemperature[12] The inverter reached its temperature limit and stopped feeding in; it restarts by itself once the heat sink cools. The manual blames the location, blocked air circulation or objects on the heat sink. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Error: UAC_1 | Sunways AC voltage out of range[12] The grid voltage went outside 184 to 264 V (UAC_1 single phase, UAC_3 three phase), even briefly, so the inverter switched off. It restarts by itself once the voltage is back within limits. Safe steps in the lookup |
Wait and watch |
| Error: UDC | Sunways DC overvoltage[12] The array's open-circuit voltage went above the inverter's maximum (750 V on the NT), so it stopped feeding in. The manual says check the array design and reduce the modules in series. Over-voltage, over-current and short-circuit faults can damage hardware, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Sunways 212 | Sunways internal fault[19] Later NT firmware shows 212 DC Quota (too much direct current in the output), 301 AFI-Over (the fault current sensor out of range), 302 Monitoring Error (the backup monitor disagrees) or a 9xx maintenance error. All are internal: one restart, then service if it repeats. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Sunways no display | Sunways no display[4] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| Sunways relay failure | Sunways relay failure[4] The grid relay that connects the inverter to the mains has failed, so the unit will not feed in with sun and grid present. The NT manual has no named relay message; it is an internal fault. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
No older inverter error code matches that. Try the fault code lookup, which also works from a description of what you can see.
Our own licensed electricians cover Greater Adelaide and regional SA, and from North Brisbane up through the Sunshine Coast to Gympie. Check your postcode, then read us the code and tell us the install year. If it needs a visit, the callout is credited against the work.
Try one restart, in this order:
Never open the unit or touch the wiring. Never restart anything that smells hot or shows scorch marks. If the code comes back after one restart, stop and call.
On a visit, our electricians test the whole system before calling time on the inverter: insulation resistance on every string, earth continuity, the relay, DC string voltages and currents, the AC supply and whatever fault history the unit still keeps. A KACO FS 19 or a SolarMax Insulation fault DC often traces back to water in a connector on the roof, which we can fix without touching the inverter.
When the fault is inside the inverter, such as a failed relay, a dead power supply or a memory fault, there is usually no maker left to supply the part. We quote a straight replacement and a hybrid option side by side, so a battery can go in now or later. The callout comes off whichever you choose, and the panels usually stay.
We do this work in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland only. Outside those areas, everything above still applies: take the code, its meaning and the urgency to a licensed electrician near you.
Every older inverter code on this page was read from the maker's own manual wherever one survives (65 per cent of them). Where only a secondary copy survives, the row says "best effort" and so does the lookup. The numbers match the references in the code table.
Tables last updated
Note the exact words or number on the display, then find your maker’s group in the table. A Danfoss shows Event and a number, a KACO shows FS or OS and a number, and a Sunny Roo shows AL or Er and a number. A Latronics has no screen, so describe the lights instead.
AC Volt High is “conext rl grid out of range”. The grid voltage, frequency or waveform quality is temporarily outside the normal range, so the inverter paused. The manual says wait: it resumes on its own and the green light goes solid. We rate it wait and watch. See it in the table.
Low Isolation is “sunteams low isolation”. The insulation between the solar array and earth is too low, so the inverter stopped. Water in a roof connector or a damaged cable is the usual cause. We rate it stop and call. See it in the table.
We work in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland. Check your postcode to be sure. Outside those areas, this page still tells you what your code means and how urgent it is, and a licensed electrician near you can take it from there.
For homes in our service area, the phone diagnosis is free. If it needs a visit, there is a callout fee, and it is credited against any repair or replacement we do.
Yes, if it is in our service area. Most of our repair work is on systems someone else installed. We test the whole system, not just the unit on the wall.
For a fault outside the unit, like a wet roof connector or a tripped switch, yes, and the inverter carries on. For a fault inside it, usually not, because the maker’s parts and support are gone. We tell you which on the phone, and if the inverter itself has failed, we price a replacement and a hybrid option for you to compare.
Type the code into our inverter fault code lookup, which covers more brands and also works from a description of what you can see. If your home is in our service area, tell us the brand and the code over the phone and our electricians will tell you what it means, whatever the brand.
From the makers’ own manuals wherever they survive, and from secondary copies where they do not, often a transcription of a manual that is now lost. Each code in the table carries a numbered reference to its document in the source list. For Latronics and Motech no fault list survives, so those rows describe what you can see.
More solar repairs guides from our electricians.
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