A Samil SolarRiver showing a fault message has stopped turning sunlight into savings. While it sits there, everything your home uses in daylight comes from the grid at full price. Isolation Fault and Ground I Fault matter beyond the bill: both mean the inverter has found the solar wiring losing its insulation or leaking current to earth.
Samil Power has no Australian presence and no warranty support. A very large number went in between 2010 and 2014, and the range had a high failure rate, so many of these units are reaching the end together. When the fault is in the electronics, a replacement is the sensible answer. A tripped switch, a blackout or a grid voltage trip will put a message on the screen too, and those need no new inverter at all.
Finding out which one you have takes a phone call. If the inverter is done, the panels usually stay and the replacement can be a hybrid, ready for a battery whenever you want one. If it is the wiring, fixing it early keeps a damp connector from becoming a fault that trips the system every wet week.
Find your code in the table below to see what it means and how urgent it is. If your home is in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland, our own licensed electricians will go through it with you over the phone for free before anyone drives out. Check your postcode to see if we cover you.
The model is on the label on the side of the unit, usually SolarRiver followed by a size and TL. Samil never had a cloud app of its own: monitoring was a PC program called SolarPower Browser over a cable, or a third-party logger.
A Samil shows a fault as a short message on its screen, such as Isolation Fault, Grid Fault or Relay Failure, and a grid fault may add OVR, UVR, OFR or UFR. TL-D models log some faults as numbers instead, and the search box finds those too. All 17 are in one table below. The number in brackets after each code's name is its source in the reference list.
We always err on the cautious side: when a code sits between two ratings, it gets the higher one.
13 stop and call, 1 worth a look, 3 wait and watch.
| Error code | What it means | What to do |
|---|---|---|
| Consistent FaultSamil Consistent Fault | Internal consistency fault[1] The inverter's two processors disagree, which the manual puts down to the CPU or other hardware failing. A disconnect and reconnect sometimes clears it once; if it returns the board has failed. Safe steps in the lookup |
Stop and call |
| DC INJ HighSamil DC INJ High | DC injection too high[1] The inverter is pushing too much direct current into the grid. The manual says wait a minute for it to clear; if it keeps returning the output stage is drifting. DC on the AC side is a protection fault, so we treat it as a call. Safe steps in the lookup |
Stop and call |
| DC Sensor FaultSamil DC Sensor Fault | DC input sensor fault[1] The sensor that measures the solar input has failed. It is an internal hardware fault; the manual's only reset is a disconnect and reconnect. Safe steps in the lookup |
Stop and call |
| EEPROM FailureSamil EEPROM Failure | Memory read or write fault[1] The inverter could not read or write its settings memory. One safe restart sometimes clears it; if it comes back the control board is failing. Internal and hardware faults need testing with the right instruments, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Fan FaultSamil Fan Fault | Cooling fan fault[1] The cooling fan is jammed, dirty or its circuit has failed. The inverter can keep running at reduced power but will overheat on hot days. Heat shutdowns point at a failing fan, a blocked vent or a bad installation spot, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| GFCI FailureSamil GFCI Failure | Earth fault detector failure[1] The circuit that watches for current leaking to earth has itself failed. The inverter will not run without it, and it is an internal fault. Safe steps in the lookup |
Stop and call |
| Grid FaultSamil Grid Fault | Grid voltage or frequency fault[1] The mains voltage or frequency went outside the inverter's limits (OVR, UVR, OFR, UFR on the screen), so it disconnected. It reconnects on its own once the grid settles; daily repeats mean the grid voltage needs checking. Safe steps in the lookup |
Wait and watch |
| Ground I FaultSamil Ground I Fault | Earth leakage current too high[1] Current is leaking to earth above the inverter's limit, so it has stopped. That points to a wet or damaged part of the DC side or a fault on the AC side near the inverter. Safe steps in the lookup |
Stop and call |
| High DC BusSamil High DC Bus | DC bus voltage too high[1] The voltage on the inverter's internal DC bus went above its set value. The manual also asks for the AC line and neutral connections to be checked, but a repeat is an internal fault. Safe steps in the lookup |
Stop and call |
| Input/output current highSamil Input/output current high | Input or output over current[3] The inverter measured more current than it is rated for on the solar input or the grid output (TL-D models). The manual's only reset is a disconnect and reconnect; a repeat is an internal fault. Best effort · from a secondary copySafe steps in the lookup |
Stop and call |
| Isolation FaultSamil Isolation Fault | Insulation (isolation) fault[1] The inverter measured too little insulation between the solar array and earth, which the manual puts down to an earth fault on the panels or a failed surge protector. Water in a roof connector or a damaged cable is the usual cause, and the unit stops until it is cleared. Safe steps in the lookup |
Stop and call |
| Monitoring not workingSamil Monitoring not working | Monitoring not working[1] Samil inverters had no cloud portal of their own: monitoring was a PC program (SolarPower Browser) over an RS232 or RS485 cable, or a third-party logger. If that has stopped, the inverter itself can still be fine: read its screen in daylight. Best effort · from a secondary copySafe steps in the lookup |
Wait and watch |
| No displaySamil No display | No display, no lights[2] The inverter has no power at all. On a sunny day that means the supply has been cut by a tripped switch or isolator, or the inverter's own power supply has failed, which on a Samil is the end of the unit. Best effort · from a secondary copySafe steps in the lookup |
Worth a look |
| No UtilitySamil No Utility | No grid detected[1] The inverter cannot see the mains. A tripped solar supply main switch, a blackout, a blown fuse or a damaged AC cable are the usual causes. Safe steps in the lookup |
Wait and watch |
| PV Over VoltageSamil PV Over Voltage | Solar array voltage too high[1] The voltage from the panels is above the inverter's maximum DC input. It can show on a cold bright morning on a system wired close to the limit; if it keeps appearing the strings need checking. Over-voltage, over-current and short-circuit faults can damage hardware, so we treat them as a call. Safe steps in the lookup |
Stop and call |
| Relay FailureSamil Relay Failure | Output relay failure[1] The relay between the inverter and the grid has failed its test. On a Samil this is an internal fault that cannot be repaired, and the unit stays off. Safe steps in the lookup |
Stop and call |
| SCI FailureSamil SCI Failure | Internal communication fault[1] The processors inside the inverter have stopped talking to each other. It is an internal board fault; a disconnect and reconnect is the only reset and it rarely holds. Safe steps in the lookup |
Stop and call |
No Samil error code matches that. Try the fault code lookup, which also works from a description of what you can see.
Our own licensed electricians cover Greater Adelaide and regional SA, and from North Brisbane up through the Sunshine Coast to Gympie. Check your postcode, then read us the code and tell us the install year. If it needs a visit, the callout is credited against the work.
Try one restart, in this order:
Never open the unit or touch the wiring. Never restart anything that smells hot or shows scorch marks. If the code comes back after one restart, stop and call.
On a visit our electricians check the whole system, not just the box on the wall: insulation resistance string by string, earth continuity, the relay, DC string voltages and currents, the AC supply, and what the inverter itself reports. An Isolation Fault on a Samil is often a damp roof connector or a damaged cable, though the manual also names a failed surge protector, so the test decides where the work is.
A Relay Failure, Consistent Fault or SCI Failure is inside the inverter, and with no Samil parts those mean a replacement. We then quote a straight replacement and a hybrid option next to each other, so a battery can go in now or later. The panels usually stay, and the callout comes off whichever you pick.
We do this work in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland only. Outside those areas, everything above still applies: take the code, its meaning and the urgency to a licensed electrician near you.
Every Samil code on this page was read from the maker's own manual wherever one survives (82 per cent of them). Where only a secondary copy survives, the row says "best effort" and so does the lookup. The numbers match the references in the code table.
Tables last updated
Read the message on the screen in daylight and write it down exactly, including letters like OVR or UFR. If your model ends in TL-D and shows a number instead, note the number. Then search the table above for either one.
Isolation Fault is “insulation (isolation) fault”. The inverter measured too little insulation between the solar array and earth, which the manual puts down to an earth fault on the panels or a failed surge protector. Water in a roof connector or a damaged cable is the usual cause, and the unit stops until it is cleared. We rate it stop and call. See it in the table.
Relay Failure is “output relay failure”. The relay between the inverter and the grid has failed its test. On a Samil this is an internal fault that cannot be repaired, and the unit stays off. We rate it stop and call. See it in the table.
We work in Adelaide, the Adelaide Hills, Gawler, the Barossa, the Fleurieu, Murray Bridge and Yorke Peninsula in South Australia, or North Brisbane, Caboolture, Bribie Island, the Sunshine Coast, Noosa and Gympie in Queensland. Check your postcode to be sure. Outside those areas, this page still tells you what your code means and how urgent it is, and a licensed electrician near you can take it from there.
For homes in our service area, the phone diagnosis is free. If it needs a visit, there is a callout fee, and it is credited against any repair or replacement we do.
Yes, if it is in our service area. Most of our repair work is on systems someone else installed. We test the whole system, not just the unit on the wall.
Samil inverters never had a portal of their own. Monitoring was SolarPower Browser on a PC, over an RS232 or RS485 cable, or a third-party logger. If that has stopped, the inverter may still be fine: check its screen in daylight for a power reading. A visit can fit a third-party energy monitor at the switchboard if you would like monitoring again.
Not always. Check that the solar supply main switch at the switchboard and the DC isolator next to the inverter are both on, then try the safe restart once. If the screen stays dark in daylight, the inverter’s own power supply has most likely failed, and on a Samil that is the end of the unit. Book a visit and we will confirm it before quoting anything.
Mostly from Samil Power’s own product manual for the SolarRiver 1100TL to 5200TL. Three rows rely on a secondary copy of the TL-D manual or on general guidance where no Samil document covers the fault, such as a blank screen, and those say best effort. Each code carries a numbered reference to its document in the source list.
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